Best Independent Service Provider Recognized  

Nexstar recently recognized 52 of their nearly 400 independent business members as the best contractors in the industry. These 52 companies were bestowed with the Nexstar Select Service® certification.

Nexstar is very definitive when defining best. To be the best within Nexstar, a member must have proven they conduct themselves solidly within the three pillars of success in the service industry. Those three pillars are to deliver superior customer satisfaction in all its dealings, to be an organization where its employees independently claim it to be a great place to work and be financially well-managed and profitable.

The Top Company west of the Rocky Mountains to earn the Nexstar Select Service certification is —

Able Plumbing & Electrical of Chico, California

The Nexstar Select Service program began four years ago and Able Plumbing & Electrical has been a repeat award winner. The objective of the program is to be a recognizable symbol to the general public of a service provider who will deliver a superior level of customer service. The program also serves as an incentive to other members within the Nexstar Network to aspire to the Nexstar Select Service designation.

“To be inductee into Nexstar Select Service is a significant achievement in a service contractor business,” summarizes Greg Niemi, president/CEO of Nexstar, Inc. “The seal symbolizes the company operates under the win, win, win management philosophy. All operations and company opportunities are evaluated based on whether the action will be good for the customers, employees and company in equal balance. That’s when a company can truly call itself successful.”  

Nexstar provides independent surveys for their members to measure success in each of the three areas of management. Upon completion of each of the surveys, each member who participates receives a confidential analysis of their survey results. Nexstar also provides a guide to members how to better understand the meaning of their survey results and suggest changes in their management practices to improve their companies.  

Nexstar is a member-owned professional training and development organization providing world-class programs on business growth and development of residential service providers of electrical, HVAC and plumbing trades. Members are independent service companies across North America and as far reaching as Australia and the Caribbean. For more information on membership opportunities, contact Lisa Schardt or Rich Piepenburg at (888) 609-5490 or visit their website at www.nexstarnetwork.com.